Solity Care Cards - Privacy Policy
Your privacy matters to us.
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Privacy Policy
Solity Care Cards is committed to providing quality services to you and this policy outlines Solity Care Cards' obligations to you in respect of how Solity Care Cards manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers, addresses and occupation specific information, cookies and data usage.
This Personal Information is obtained in many ways and from third parties. We don't guarantee website links or policy of third parties. Solity Care Cards may contain/provide links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. Solity Care Cards strongly advises revising the Privacy Policy of every site you visit. Solity Care Cards has no control over and assume no responsibility for the content, privacy policies or any third party sites or services.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disuse.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking and Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings
- Security Cookies: We use Security Cookies for security purposes
Use of Data
Solity Care Cards uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on computers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ than those in your jurisdiction.
If you are located outside of Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Solity Care Cards will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country, unless there are adequate controls in place, including the security of your data and other Personal Information.
Disclosure of Data - Legal Requirements
Solity Care Cards may disclose your Personal Information in the good faith believe that such action is necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of Solity Care Cards
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Children's Privacy
Our Service does not address anyone under the age of eighteen (18) ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of eighteen (18). If you are a parent or guardian and you are aware that your Children has provided us with Personal Information,please contact Solity Care Cards. If Solity Care Cards become aware that Solity Care Cards have collected Personal Information from Children without verification of parental consent, Solity Care Cards will take steps to remove that information from our servers.
Service Providers
Solity Care Cards may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist Solity Care Cards in analysing how the Service is used.
These third parties have access to your Personal Information only to perform these tasks on behalf of Solity Care Cards and are obligation not to disclose or use it for any other purpose.
Analytics
Solity Care Cards may use third-party Service Providers to monitor and analyse the use of the Service.
- Google Analytics:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collect to track and monitor the use of the Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practises of Google, please visit the Google Privacy & Terms webpage:
https://policies.google.com/privacy?hl=en
- Firebase:
Firebase is an analytics service provided by Google Inc.
You may opt out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:
https://policies. google.com/privacy?hl=en
Solity Care Cards also encourages you to review Google's policy for safeguarding your data:
https://support.google.com/analytics/answer/6004245
For more information on what type of information Firebase collects, please visit Google Privacy & Terms webpage:
https://policies. Google. com/privacy?hl=en
- Piwik or Matomo
Piwik or Matomo are web analytic services. You can visit their Privacy Policy page here:
https://matomo.org/privacy-policy
- Clicky
Clicky is a web analytic service. You can visit their Privacy Policy page here:
https://clicky.com/terms
- Statcounter
Statcounter is a web traffic analysis tool. You can read their Privacy Policy at:
https://statcounter.com/about/legal/
- Flurry Analytics
Flurry Analytics service is provided by Yahoo! Inc. You can opt out from Flurry Analytics service to prevent Flurry Analytics from using and sharing your information by visiting Flurry's Opt Out page:
https://dev.flurry.com/secure/optOut.do
For more information on the privacy practices and policies of Yahoo!, please visit their Privacy Policy page:
https://policies.yahoo.com/us/en/yahoo/privacy/policy/index. Htm
- Mixpanel
Mixpanel is provided by Mixpanel Inc. You can prevent Mixpanel from using your information for analytical purposes by opting out. To opt out of Mixpanel service, please visit this page:
https://mixpanel.com/optout/
For more information on what type of information Mixpanel collects, please visit Mixpanel's Terms of Use page:
https://mixpanel.com/terms/
Sensitive Information
Sensitive Information is defined in the Privacy Act to include information or opinion about such things as an individual's race or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent, or where required by law
Disclosure of Personal Information and Data
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information and Data
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, Solity Care Cards will take reasonable steps to destroy or permanently de‑identify your Personal Information.
The security of your data is important to Solity Care Cards but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While Solity Care Cards strives to use commercially acceptable means to protect your Personal Information and Data, we cannot guarantee its absolute security.
Solity Care Cards may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of Solity Care Cards
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service, or the public
- Protect against legal liability
Access to your Personal Information
You may access the Personal Information we hold about you to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to Solity Care Cards that your Personal Information is up to date. Solity Care Cards will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information Solity Care Cards has is not up to date or is inaccurate, please advise Solity Care Cards Australia as soon as practicable so that records at Solity Care Cards can be updated.
Policy Updates
Solity Care Cards may update the Privacy Policy from time to time. Solity Care Cards will notify you of any changes to the Privacy Policy via email and/or a prominent notice on the Service, prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted, with the effective date listed.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about Solity Care Cards' Privacy Policy, please contact:
office@carecards.com.au